Last Updated: 2/Dec/2025

Welcome to our website. By using this site, you agree to the terms I’ve included below. If you disagree, please stop using the platform.

1. Use of the Site

You may use our website for:

• Browsing content

• Contacting us

• Using our services

You may NOT:

• Misuse the site

• Try to hack, break, or interrupt the system

• Upload harmful files or scripts

• Copy our content without permission

2. Purchases & Payments

If you purchase any product or service:

• Payments must be made through approved methods

• Prices may change without notice

• Additional charges may apply depending on the service

3. Accuracy of Information

We always aim to provide correct information, but we cannot guarantee:

• Every detail is 100% accurate

• That the website will always be available without downtime

4. Intellectual Property

Everything on this site, text, images, graphics, code, belongs to us (or licensed partners).
No copying, reuploading, or reusing without permission.

5. External Links

We sometimes link to other websites.
We’re not responsible for what happens on other sites.

6. Limitation of Liability

We’re not liable for:

• Data loss

• Service interruptions

• Damages caused by misuse of our website

Use the site responsibly.

7. Contact

For issues related to these terms, contact us via:
Email: info@hadrajsafaris.com
Phone: +255 68 800 7456

Refund Policy

Last Updated: 2/Dec/2025

We want you to be satisfied, but our refund terms depend on the service or product purchased.

1. Eligibility

You may request a refund if:

• The service was not delivered

• The product was not as described

• There was a clear technical issue caused by us

2. Non-Refundable

We do not offer refunds for:

• Completed services

• Delays caused by you

• Change of mind after work has started

• Digital products already delivered

3. Processing Time

Approved refunds take 5–14 business days, depending on the payment method.

4. How to Request

Send us:

• Your name

• Order reference

• Reason for refund

Email: [Add Email]

Cookie Policy

Last Updated: 2/Dec/2025

We use cookies to improve your browsing experience.

1. What Are Cookies?

Cookies are small files stored on your browser to help websites work better.

2. Types of Cookies We Use

• Essential Cookies: Needed to run the website

• Analytics Cookies: Help us understand how visitors use the site

• Preference Cookies: Remember settings like language

• Marketing Cookies: Only used if enabled by you

3. What We Don’t Do

• We do NOT sell cookie data

• We do NOT use cookies to spy on users

4. How to Control Cookies

You can disable cookies anytime through your browser settings.

Data Processing Agreement (DPA)

Last Updated: 2/Dec/2025

This DPA explains how we handle customer and client data responsibly.

1. Purpose

We process data only for:

• Providing our services

• Managing accounts

• Communication

• Support and security

2. Roles

• You (the user) = Data Controller

• We (the company) = Data Processor

3. Our Responsibilities

We commit to:

• Protecting your data from unauthorized access

• Using it only for the intended purpose

• Not sharing it with third parties unless needed for service delivery

• Complying with industry privacy standards

4. Your Responsibilities

You agree to:

• Provide accurate information

• Use our services legally

• Not upload harmful or illegal content

5. Data Retention

We retain your data only as long as needed to provide services or meet legal requirements.

6. Data Requests

You may:

• Request access

• Request correction

• Request deletion

Send your request to: info@hadrajsafaris.com